Overview
The challenge:
Transportation of medical equipment (tomographs, x-rays, dental equipment) for delivery to hospitals of the Ministry of Defense of the Russian Federation to difficult-to-reach points under bad weather conditions.
One of the largest suppliers of medical equipment from Europe and the USA, won a tender for the supply of necessary MO equipment.
The state contract, the supplier has a serious responsibility for the timing. At this very moment, in Petrovlovsk-Kamchatsky …
Midnight? – No, a blizzard at Petropavlovsk-Kamchatsky a storm,and a record amount of snow on the roads, and the whole auto-message is stoped.
And it was for Petropavlovsk-Kamchatsky’s military hospital that it was necessary to put our tomographs.
Result:
The delivery deadlines were disrupted for reasons beyond our control. But, in the process of doing our job, we made sure that our client was insurance from all sides. We received official documents from: the local Ministry of Emergency Situations, the regional center, and directly the hospital itself that the meteorological situation was a natural obstacle to the delay in delivery.
The client almost did not leave the deadlines and avoided penalties from the Ministry of Defense, due to the presence of all the necessary supporting documents.